Shipping policy

Delivery Areas & Costs

We endeavour to deliver Australia-wide!

Here's our fixed pricing for popular areas:
Fixed Price Delivery Zones
Sydney Metro: $140
Central Coast, Wollongong, Blue Mountains: $265
Brisbane Metro: $310
Melbourne Metro: $310
Victoria outside Melbourne Metro $420
ACT $265
Perth Quote available on request (approx. $450)
Adelaide $440
Tasmania $400

If you are located outside our standard delivery areas, please contact us for a shipping quote. We'll be happy to provide pricing for your specific location.

Collection Option
Sydney Collection Available: Collect by appointment only from our Sydney location. Please contact us to arrange a suitable collection time.

Delivery Timeframes
Standard delivery time: Approximately 2 weeks from order confirmation
If you require faster delivery, please let us know and we'll do our best to accommodate your needs.

Order Processing
Orders are processed within 1-2 business days
You will receive order confirmation and delivery information via email

Contact for Shipping Enquiries
For shipping quotes, delivery scheduling, or any shipping-related questions:
Email: sales@henchmanladders.com.au
Phone: 0417 713 335

Terms & Conditions
Shipping costs are non-refundable unless the item is found to be faulty.
Delivery dates are estimates and may vary due to weather, traffic, or other unforeseen circumstances.
We are not liable for delays caused by factors beyond our control.
Additional fees may apply for re-delivery if the recipient is not available.
All prices include GST where applicable.

This shipping policy is subject to change. Please check for updates before placing your order.

Last updated: April 2026