Shipping Policy
We try to deliver Australia-wide!
Here's our pricing for popular areas:
- Sydney Metro: $140
- Central Coast, Wollongong, Blue Mountains: $265
- Brisbane Metro: $310
- Melbourne Metro: $310
- Outer Melbourne Suburbs: $420
- ACT: $265
- Perth - Quotes on request (approx. $450)
- Adelaide Metro: $440
- Hobart - Collect from depot: $400
If you are located outside our standard delivery areas, please contact us for a shipping quote. We'll be happy to provide pricing for your specific location.
Collection Option
Sydney Collection Available: Collect by appointment only from our Rosebery Warehouse. Once you place an order, we will contact you to arrange a suitable time to collect your order.
Delivery Timeframes
- Sydney: 2-5 business days
- Central Coast, Wollongong, Blue Mountains: 3-10 business days
- Brisbane Metro: 5-8 business days
- Melbourne: 5-10 business days
- ACT: 5-8 business days
- Adelaide: 5-10 business days
- Hobart: 5-10 business days
- Perth: 5-15 business days
If you require faster delivery, please let us know, and we'll do our best to accommodate your needs.
Order Processing
Orders are processed within 1-2 business days
You will receive order confirmation and delivery information via email
Contact for Shipping Enquiries
For shipping quotes, delivery scheduling, or any shipping-related questions:
Email: sales@henchmanladders.com.au
Phone: 0417 713 335
Terms & Conditions
Shipping costs are non-refundable unless the item is found to be faulty.
Delivery dates are estimates and may vary due to weather, traffic, or other unforeseen circumstances.
We are not liable for delays caused by factors beyond our control.
Additional fees may apply for re-delivery if the recipient is not available.
All prices include GST where applicable.
This shipping policy is subject to change. Please check for updates before placing your order.
Last updated: August 2026